Support & Know-How

Support

Pro-active Support and Maintenance programs are available through our local representatives.  In the first instance, please direct requests for support through your supplier.

Knowledge

Each datacenter design has its own objectives and presents a unique set of challenges, but it can still be useful to check out what others have done before. In some circumstances we can arrange for prospective clients to visit completed installations, but as a start we have assembled a few case studies (just to the right) to give some ideas.

UK customers can claim an ECA* on the purchase of Component Based AMT (Automatic Monitoring and Targetting) equipment when the "equipment is wholly and exclusively used for AMT". Read more about this in our bulletin to the right, or visit the Carbon Trust website. (Click on the link and then enter ECA into the search box to be sure of finding the latest information).  The IntelliData Systems ECO range together with IntelliManager is designed to meet the ECA technical requirements.

* ECA - Enhanced Capital Allowance - 100% first-year capital allowances on investments in energy-saving equipment against taxable profits of the period of investment